We are looking for a Customer Service Representative to join a busy service team in North York, Ontario on a Long-term Contract basis.

This position is ideal for someone who communicates clearly, stays organized in a fast-paced workplace, and takes pride in delivering helpful support to customers.

The successful candidate will manage a high volume of interactions while maintaining accurate records and ensuring each request is handled efficiently.

Responsibilities: Respond to incoming customer calls and emails with professionalism, providing clear information and timely support.

Handle service inquiries, resolve routine concerns, and escalate more complex issues to the appropriate team when needed.

Enter customer details, service updates, and order information accurately into internal systems and records.





Place outbound calls as required to follow up on requests, confirm details, or coordinate next steps with customers.

Process order-related information and ensure documentation is complete, current, and properly maintained.

Schedule appointments and update calendars based on customer needs and service availability.

Use Microsoft Excel and Microsoft Word to prepare, review, and maintain service-related documents and tracking information.

Support day-to-day call centre operations by managing multiple tasks efficiently while meeting service expectations.

📌 Customer Service Representative (Toronto)
🏢 Robert Half
📍 Toronto