Job Responsibilities

Provide exceptional support of assigned portfolio as directed.

Work collaboratively with departmental leaders to achieve operational objectives

Perform administrative support for branch operations, including responding to customer inquiries, internal stakeholders and redirecting them as needed

Track, update, and process field personnel hours, payroll, and related documentation to ensure accuracy

Maintain and manage project files, including opening, updating, closing, and ensuring proper tracking

Monitor and replenish office supplies and equipment as needed

Generate, draft, and update relevant departmental reports

Record HR activities, support safety initiatives, and ensure compliance with policies and industry regulations

Maintain accurate data entry and filing (physical and digital)

Request and track TSSA inspections

Provide requested paperwork for job starts as well as TSSA inspections

Process elevator turnover information and communicate updates to the service and maintenance teams

Communicate regularly with the head office and perform other duties as assigned

Provide backup coverage to colleagues within the team during absences and planned time off

Other duties as assigned

What you will be doing

Provide exceptional support of assigned portfolio as directed.

Work collaboratively with departmental leaders to achieve operational objectives

Perform administrative support for branch operations, including responding to customer inquiries, internal stakeholders and redirecting them as needed

Track, update, and process field personnel hours, payroll, and related documentation to ensure accuracy

Maintain and manage project files, including opening, updating, closing, and ensuring proper tracking

Monitor and replenish office supplies and equipment as needed

Generate, draft, and update relevant departmental reports

Record HR activities, support safety initiatives,



and ensure compliance with policies and industry regulations

Maintain accurate data entry and filing (physical and digital)

Request and track TSSA inspections

Provide requested paperwork for job starts as well as TSSA inspections

Process elevator turnover information and communicate updates to the service and maintenance teams

Communicate regularly with the head office and perform other duties as assigned

Provide backup coverage to colleagues within the team during absences and planned time off

Other duties as assigned

What do you bring

Diploma in Business or Office Administration or related field

A minimum of 2 years of relevant experience (related industry considered an asset)

Strong business acumen and attention to detail

Exceptional communication skills paired with the inherent ability to prioritize and organize tasks

Excellent customer service, project coordination and conflict resolution skills

Ability to work effectively under pressure, manage competing priorities and thrive in a fast-paced environment.

Collaborative, team player

Resourceful, self-driven and collaborative

Ability to innovate and make process improvement recommendations

Strong aptitude in Microsoft Office Suite; Word, Excel, PowerPoint, Oracle

The ability to travel and work within the Downtown & Greater Toronto Area as needed based on operational requirements

What We Offer

Total compensation range: $45,000 to $60,000

Company pension

Dental care

Disability insurance

Employee assistance program





Extended health care

Life insurance

On-site parking

Paid time off

Vision care

Bonus plans for all positions

Wellness Program

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, or any other protected status required by applicable law.

What Makes Us Special

Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.

Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.

Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.

A culture that moves people: Open communication, mutual respect, and an inclusive setting where everyone feels valued and empowered.

Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.

Diversity & Inclusion Statement
At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.

Who We Are
TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

#J-18808-Ljbffr

📌 Branch Administrator - Toronto Downtown (Ontario)
🏢 TK Elevator
📍 Ontario