Elevate your career with Samsung Electronics Canada as a Senior Specialist II in Corporate Operations. This role involves expert order management, data analysis, and cross-functional collaboration to ensure seamless processing across sales channels.
As a Senior Specialist, you will oversee critical order management processes, ensuring data integrity for customer transactions. Your expertise in logistics, SAP/ERP, and customer relationship management will play a pivotal role in enhancing operational efficiency and service quality. Collaborate with Sales, Logistics, and third-party partners to support customer needs and drive process improvements.
Key Responsibilities:
• Manage Dealer orders with accuracy via EDI and S.P.A.C.E.
• Validate customer orders for product and pricing accuracy
• Communicate with sales reps on order updates and issues
• Support logistics in retention of customer sales
• Assist in process improvements across operations
Requirements:
• Minimum 4 years experience in logistics
• Proficient in SAP/ERP (SD/MM modules)
• Robust Excel and data analysis skills
• Customer relationship management expertise
• Post-secondary education or equivalent experience
Contribute your logistics expertise and data proficiency to elevate Samsung's Corporate Operations team.
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