OVERVIEW We are seeking a Business Optimization Coordinator to join a major financial institution. This position supports business leads across a range of initiatives tied to service delivery, onboarding, AI enablement, and documentation processes. The successful candidates will coordinate project activity, engage stakeholders, and help ensure initiatives run smoothly, without requiring deep technical delivery or large-scale stakeholder management experience. This is a strong opportunity for someone looking to build their career in a banking environment.
Pay Rates: $50-$65 / hour
RESPONSIBILITIES Support business leads across one or more of four initiative pillars: service optimization, onboarding, AI enablement, and documentation/agreements
Coordinate meetings, workshops, and cross-functional touchpoints to keep initiatives on track
Engage the right internal stakeholders and ask the right questions to move projects forward
Prepare high-level project summaries (objectives, benefits, status) to support business leads in executive-facing conversations
Track project activity and help identify and flag risks or roadblocks
Assist with coordination of smaller initiatives that may not require a dedicated project manager




Collaborate closely with the PMO team as needed on initiatives requiring formal project management support
QUALIFICATIONS 3–5 years of experience in project coordination, business optimization, or a related delivery-support role
Strong organizational skills and comfort coordinating across multiple stakeholders and functions
Clear communicator, comfortable summarizing project status for leadership audiences
Banking or financial services background is a plus but not required
Familiarity with tools such as Visio, Confluence, Jira, or Power BI is beneficial but not required
PMP, Prosci, or similar certifications are an asset but not a requirement
Comfortable working in a hybrid environment with occasional in-office attendance for workshops and team sessions
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive workplace for all employees.

#J-18808-Ljbffr

📌 Business Optimization Lead (Ontario)
🏢 Releady
📍 Ontario