Purpose and Scope

We are currently seeking a part time resident manager for one medium-size multi-family apartment complex in Winnipeg, Manitoba. This position is based on 30 hours per week including some flex evening and weekend time as needed.

Responsibilities

Be our first point of contact for all prospective applicants and existing tenants of the property

Field inquiries via telephone, email, and other means of contact, showing units, taking applications and deposits

Inspecting suites when tenants move in and out and processing move in/out documentation

Routine site administration using Microsoft 365: Outlook, Word, Excel, Teams, OneDrive, Yardi, and other site-specific programs

Collecting rent, including arrears, processing payments, and serving eviction notices as directed by head office

Administration of site security and key systems

Delivering of notices and tenant correspondence

Delivery of monthly renewals, and regular follow-up afterwards to assist with turnover tracking and re-marketing

Daily walk-through of the building, grounds and property





Communicate with head office when additional support is needed from outside maintenance or contractors.

Daily inspections and cleaning of common areas including hallways, elevators, stairwells, mechanical rooms, front vestibule, garbage room, and surrounding grounds.

Snow clearing from sidewalk areas throughout the property

Landscaping/parking lot maintenance including garbage clean up, light landscaping

Available for 24 hour emergency on-call

Qualifications

High School Diploma or equivalent

Proven customer service experience

Must provide a clean criminal record check

Previous resident manager or maintenance experience would be considered an asset

Strong communication skills, both oral and written

Ability to develop and sustain cooperative working relationships; team player

Effective time management, able to work under pressure and meet tight deadlines

Intermediate skills in Excel, Word, and other Microsoft Office programs

Must be bondable; able to pass a background security check

📌 Residential Manager (Winnipeg)
🏢 Socket.dev
📍 Winnipeg