Description du poste La personne titulaire du poste de Superviseur des concessions alimentaires assure le bon droulement des oprations alimentaires lors des matchs et vnements du CF Montral.

Elle veille offrir une exprience client de qualit tout en assurant le respect des normes de service, de sant et scurit, de salubrit alimentaire ainsi que des procdures oprationnelles.

Principales responsabilits Superviser les oprations des concessions alimentaires lors des matchs et vnements; Assurer louverture, les oprations et la fermeture des diffrents points de vente; Coordonner le travail des employs affects aux concessions alimentaires; Veiller au respect des standards de service la clientle; Rpondre rapidement aux problmatiques oprationnelles et aux demandes des clients; Assurer le respect des normes dhygine, de salubrit et de scurit alimentaire; Vrifier lapprovisionnement des diffrents kiosques et signaler les besoins en inventaire; Effectuer des tournes rgulires des concessions afin dassurer lefficacit des oprations; Collaborer avec les quipes des concessions, des oprations et de lentretien afin doffrir une exprience client optimale; Participer activement lamlioration continue des ressources, des processus et des mthodes de travail; Respecter les politiques, procdures et normes de lorganisation; Effectuer toute autre tche connexe; Job description The Food & Beverage Concessions Supervisor is responsible for ensuring the smooth operation of food service activities during CF Montral matches and events.

This individual is committed to delivering high-quality customer experience while ensuring compliance with service standards, health and safety requirements, and operational procedures.

Main responsabilities upervise food and beverage concession operations during matches and events; Oversee the opening, operation, and closing of various concession stands; Coordinate the work of employees assigned to food and beverage concessions; Ensure compliance with customer service standards; Respond promptly to operational issues and customer requests; Ensure compliance with hygiene, sanitation,



and food safety standards; Monitor inventory levels at concession stands and report restocking needs; Conduct regular inspections of concession areas to ensure operational efficiency; Collaborate with concession, operations, and maintenance teams to deliver an optimal customer experience; Actively contribute to the continuous improvement of resources, processes, and work methods.

Comply with organizational policies, procedures, and standards; Perform any other related duties as assigned.

Qualifications Dtenir un diplme dtudes secondaires ou tre en voie de lobtenir; Possder une exprience en service la clientle, idalement dans un environnement similaire tel que les vnements sportifs, le divertissement, lhtellerie ou la restauration; Capacit travailler efficacement sous pression dans un environnement dynamique et rythme rapide, tout en maintenant un haut niveau de service la clientle; Faire preuve damabilit, de courtoisie et de professionnalisme en tout temps; Possder de bonnes habilets de communication et tre laise dinteragir avec diffrents intervenants, notamment les clients, les employs et les quipes de scurit; tre disponible pour travailler les soirs et les fins de semaine selon lhoraire des matchs et des vnements; Communiquer aisment en franais et en anglais, puisque la personne sera appele interagir avec une clientle diversifie; La matrise dautres langues constitue un atout; Faire preuve dautonomie, de leadership et dun bon jugement; tre laise dans un environnement en transformation numrique et utiliser efficacement les outils technologiques,



incluant les outils dintelligence artificielle; Required qualifications High school diploma or currently working toward obtaining one; Previous customer service experience, preferably in a similar environment such as sports and entertainment venues, hospitality, or food service; Ability to work effectively under pressure in a fast-paced and dynamic environment while maintaining a high level of customer service; Demonstrate friendliness, courtesy, and professionalism at all times; Strong communication skills and the ability to interact comfortably with various stakeholders, including customers, employees, and security personnel; Availability to work evenings and weekends according to match and event schedules; Fluency in both French and English, as the role requires interacting with a diverse clientele; Knowledge of additional languages is considered an asset; Demonstrate autonomy, leadership, and sound judgment; Comfortable working in a digitally evolving environment and able to effectively use technology tools, including artificial intelligence tools.

Informations complmentaires Le CF Montral remercie les personnes qui manifestent un intrt en dposant leur candidature.

Toutefois, seules les personnes dont la candidature aura t retenue seront contactes.

Le CF Montral a comme valeurs et mission les principes dquit, de diversit et dinclusion.

Linterculturalisme dfinit non seulement notre sport, mais notre Club.

Nous nous engageons donc appliquer ces principes dans nos processus de recrutement ainsi que dans notre environnement de travail.

Pour plus de questions, quant aux actions prises par le CF Montral, nhsitez pas nous contacter. CF Montral thanks those who express an interest by submitting their application.

However, only successful candidates will be contacted. CF Montral''s values and mission are the principles of equity, diversity and inclusion.

Interculturalism defines not only our sport, but our Club.

We are therefore committed to applying these principles in our recruitment processes as well as in our work setting.

For more questions about the actions taken by CF Montreal, do not hesitate to contact us.

📌 Superviseur(trice) concessions alimentaires – Jour de match / Food & Beverage Concessions Supervisor – Match Day (Montreal)
🏢 CF Montréal
📍 Montreal