Work as a Service Advisor at BCAA’s Burnaby location, promoting insurance solutions and providing exceptional customer service. This part-time job equips you with the tools to handle diverse customer needs effectively.
As part of our Member Contact Centre, you will communicate directly with customers, assisting them in selecting insurance and membership options. The role begins with full time training, transitioning to a adaptable part time schedule. Candidates should demonstrate organizational skills and an eagerness to learn, making every interaction memorable.
Key Responsibilities:
Advise customers on BCAA insurance products and services
Coordinate with internal teams for optimal coverage solutions
Identify and communicate cost-saving options to customers
Collaborate with colleagues to deliver excellent customer service
Stay updated with industry knowledge through training sessions
Requirements:
At least two years of sales and service experience
Must secure Level 1 Insurance license within 45 days
Complete Autoplan Essentials qualification within three months
Proficient in Microsoft Office Suite
Bonus: CAIB certification or bilingual capabilities
Shape customer experiences and drive community connection at BCAA!
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📌 Bcaa Member Contact Centre Advisor Burnaby
🏢 BCAA
📍 Burnaby
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