Become a part of Inizio Engage as a Remote Virtual Engagement Associate, engaging healthcare specialists through strategic outbound calls. Deliver critical program information while building lasting relationships in a fully remote role.
Inizio Engage is on the lookout for an enthusiastic Virtual Engagement Associate to support outreach efforts in Western Canada. This role emphasizes exceptional customer service, effective communication, and relationship building with healthcare facilities, including clinics and hospitals.
You will document interactions and collaborate with colleagues to exceed performance objectives and maintain program standards.
Key Responsibilities:
Engage healthcare professionals through purposeful outbound calls
Achieve or exceed performance KPIs established by management
Build rapport with customers via high-quality interactions
Document daily call activities in the CRM system
Respond promptly to customer inquiries with professionalism
Requirements:
Solid oral and written communication skills
College or Bachelor's degree preferred
Proficiency in Microsoft Office and tech-savvy
Bilingual in French and English if working in Quebec
Energetic, self-motivated with excellent interpersonal skills
Enhance your career while delivering impactful outreach in healthcare with Inizio Engage.