Become an integral part of Quadro Engineering as a Customer Order Management Representative. Your focus will be on processing orders and providing exceptional customer service.

This position requires collaboration with our commercial team and Channel Partners to ensure seamless order handling. You will manage customer purchase orders, provide order updates, and address warranty claims, all while maintaining compliance with standards.

Your role is crucial in enhancing customer satisfaction through effective communication.

Key Responsibilities:
Enter and maintain customer purchase orders accurately
Collaborate with value stream teams on order execution
Update customers on their order statuses and changes




Deliver necessary documentation and order acknowledgments
Process warranty claims and issue Return Materials Authorizations

Requirements:
2–4 years of relevant customer service experience
Technical education or equivalent experience required
Experience with ERP systems is a robust asset
Proficient in Microsoft Office and communication skills
Ability to thrive in a deadline-oriented workplace

Leverage your customer service expertise and join Quadro Engineering Corp. to make a difference.
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📌 Customer Order Management Representative Ottawa
🏢 IDEX
📍 Ottawa