Join Air Liquide as a Customer Experience Representative in Edmonton, providing exceptional support and maintaining operational excellence. Your role will focus on customer inquiries and order processing.

We are searching for a detail-oriented candidate with 2 to 5 years of experience in industrial supply or customer service. You'll serve as a key contact for customers, managing inquiries from orders to technical issues while collaborating effectively within our Customer Experience Centre. This position emphasizes promoting growth and delivering a positive brand experience.

Key Responsibilities:
• Handle high-volume inbound and outbound calls and emails
• Process customer orders for industrial and medical gases




• Generate quotes using internal CPQ systems
• Resolve order discrepancies and delivery issues
• Assist Outside Sales with back-office activities

Requirements:
• 2 to 5 years in industrial supply or customer service
• Solid communication skills in English
• Technical proficiency in SAP, Salesforce, and Google Workspace
• Good understanding of welding processes and products
• Exceptional attention to detail

Enhance customer satisfaction and operational success as part of the Air Liquide Edmonton team.
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📌 Customer Experience Representative Edmonton (Alberta)
🏢 Air Liquide
📍 Alberta