Enhance your IT career with MaKami College as an IT Support Specialist. Provide frontline technical support across diverse technology systems in a fulfilling educational workplace.

As an IT Support Specialist at MaKami College, you will be pivotal in delivering exceptional support to students, faculty, and staff in Edmonton and Calgary. Your responsibilities will include troubleshooting hardware and software issues, managing classroom technologies, and assisting users both in-person and remotely. This role demands a proactive approach in a dynamic setting, ensuring smooth operation of various educational technologies for an enriching learning experience.

Key Responsibilities:
• Provide technical support to remote and in-person users
• Troubleshoot hardware, software, and network issues




• Configure and maintain end-user devices and peripherals
• Support audiovisual equipment and HyFlex technology
• Document support requests and maintain knowledge articles

Requirements:
• Experience in customer-facing technical support
• Strong troubleshooting and problem-solving skills
• Familiarity with Windows and office productivity applications
• Excellent communication and customer service skills
• Ability to address urgent technology issues effectively

Contribute significantly to the educational mission of MaKami College through dedicated IT support and technology management.
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📌 IT Support Specialist at MaKami College (Alberta)
🏢 MaKami College
📍 Alberta