The leader of every function that touches our customer
We Know Training (WKT) · In-office (Edmonton, AB) · Full time Reports to: President & COO
You lead: Demand Marketing, Sales, and Customer Experience & Operations
About the work
We Know Training runs credentialing infrastructure for regulated industries. When a qualified has to earn, prove, or renew a credential, we are the rails underneath that moment. It is real work. It is needed. And the market is bigger than most people realize.
Here is the honest part. Our revenue engine works, but it is not yet a system. Pipeline lives in too many heads. Leads and renewals slip through the gaps between teams. We are growing anyway. Now picture what happens when it is built right. That is the job.
The Seat
You own WKT's customer-facing engine, end to end. If it touches the customer, from the first click to the renewal, it is yours. Three functions report to you:
Demand Marketing. How customers discover us and decide to buy. Positioning, journeys, paid and organic acquisition, lifecycle and content across every property and brand.
How we win organizations and institutions. The enterprise bench, the named-