Elevate the fan experience with the Toronto Blue Jays as a Senior Manager of Ballpark Experience & Operations. Focus on safe, efficient operations during home games and events.

In this key role, you will lead ballpark operational planning and execution for the Toronto Blue Jays. Your responsibilities include managing both full time and part-time teams to deliver memorable experiences to fans at Rogers Centre. Collaboration across departments will be essential to enhance service recovery, accessibility, and the overall event execution.

Key Responsibilities:
Lead planning and execution of fan-focused events
Oversee recruiting, onboarding, and training of staff
Coach full time staff by setting explicit performance goals
Provide operational oversight for Fan Services team
Support game day supervisors in operational execution

Requirements:
Minimum five years in venue or event operations
Experience in customer service leadership
Strong leadership abilities with large part-time teams
Excellent planning and problem-solving skills
Commitment to service excellence and accessibility

Bring your extensive operational expertise to foster exceptional fan experiences at every game.
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📌 Senior Manager Of Fan Experience Blue Jays Toronto
🏢 Toronto Blue Jays
📍 Toronto