Job Description The Fitness & Wellness Host plays a key role in delivering a refined, safe, and welcoming wellness experience for both guests and members.

This role is the steady, reassuring presence within our fitness and wellness spaces, ensuring facilities are pristine, operations run seamlessly, and every guest feels supported, confident, and cared for.

This position is not about performance or instruction,itsabout precision, consistency, and ownership.

You are a wellness ambassador who takes pride in the details, understands the importance of structure, and contributes quietly but meaningfully to the guest journey.

What You''ll Be Doing Guest Experience & Wellness Service Greet all guests and members warmly, creating a calm, professional, and inclusive wellness environment Provide clear orientation to fitness and wellness facilities, including equipment use, safety guidelines, and wellness etiquette Maintain a visible, attentive presence on the fitness floor to ensure guest comfort, confidence, and safety Anticipate guest needs and respond thoughtfully to questions, requests, or concerns Uphold Rimrock Banffs luxury service standards, tone, and brand valuesat all times Facility Operations & Presentation Ensure fitness centre, studio spaces, pool deck, and wellness areas are impeccably clean, organized, and inviting throughout operating hours Complete routine cleaning, sanitizing, resetting, and inspections of equipment and spacesin accordance withhealth and safety standards Monitor equipment condition and promptly report maintenance issues, safety concerns, or supply shortages Maintain inventory of towels, water, amenities, and wellness supplies Support daily opening and closing procedures, including checklists, logs, and operational standards Safety & Compliance Monitor guest activity to ensure safe andappropriate useof equipment and facilities Enforce wellness and fitness policies with professionalism, discretion, and consistency Respond appropriately to incidents or emergencies, following established safety and reporting protocols Maintain working knowledge of emergency procedures, first aid, and basic health and safety practices Wellness Support & Collaboration Assistwith wellness programming, classes, or special experiences asrequired Support Fitness & Wellness leadership with special projects, activations, or guest initiatives Collaborate with





Front Office, Guest Services, Expeditions, Housekeeping, and Engineering teams to ensure a seamless guest journey Qualifications What You Bring Previousexperience in fitness, wellness, hospitality, or guest-facing roles preferred Proservecertficationrequired Familiarity with fitness equipment and wellness environments is an asset CPR and First Aid certification, or willingness to obtain Strong interpersonal and communication skills with a calm, professional demeanor Ability to remain attentive, service-focused, and composed in a structured environment Bonus If You Bring Familiarity with pool operations, hydrotherapy spaces, or outdoor wellness facilities Knowledge of health, safety, and sanitation standards in fitness or aquatic environments Interest in wellness as a lifestyle, including recovery, movement, and mindful living Experience supporting wellness activations,special events, or guest programming Who You Are You are steady, thoughtful, anddetail-oriented.

You take pride in doing things properly and consistently, and you thrive in environments with transparent standards, established procedures, and supportive leadership.

You build trust through reliability, sincerity, and quiet confidence.

While reserved with unfamiliar faces, you form strong, lasting relationships over time and take ownership of your role as if the experience were your own business.

You value professionalism, accountability, and a well-run environment,and you understand that excellence in the details shapes how guests feel long after their visit.

Lead the movement.

Champion the journey.

Stay moved.

Physical Demands Ability to stand and walk for extended periods throughout the shift Ability to perform repetitive cleaning, sanitizing, and equipment resetting tasks Ability to lift, carry, push, or pull items weighing up to approximately 25lbs (towels, supplies, light equipment) Ability to bend, reach, kneel,



and stoop asrequiredtomaintainfacility standards Ability to work in warm, humid, and outdoor environments, including pool deck and hydrotherapy areas Visa Requirements: Must be legallyauthorizedto work in Canada.

Additional Information Job Perks & Benefits: Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employeesafter 3 months.

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.

Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.

Access to the Mountain Explorer Travel Program,exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.

One complimentary buffet meal per shift in our staff cafeteria.

Subsidized shared Staff Accommodation (subject to availability).

Apply Today: Whetheryou''rejust starting your journey or seeking your next adventure,wedlove to hear from you.

Explore current opportunities and discover what it means to be a team member at .

Werecommitted to providing an inclusive and accessible recruitment experience.

If yourequireany accommodations during the application or interview process, please reach outconfidentially,, andwellwork with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger,and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story.

In a place as naturally diverse as Banff National Park,itsonly fitting that our workplace reflects the same richness.

Whetheryou''reon shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves,regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusionisn''ta box wecheck,itsa value we live.

And whilewe''reproud of our progress, we knowthere''salways more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belongingisntjust possible,itsexpected.

Be you.

Be bold.

Stay moved.

📌 Fitness and Wellness Host (Banff)
🏢 EMBLEMS
📍 Banff