Elevate client experiences as a Full Time Experience Lead at Sephora in Victoria, BC. Oversee departments including Beauty and Skincare while ensuring outstanding service and team performance.

As a Full Time Experience Lead, you will manage various sales floor departments and support your team in executing Sephora's selling model. Your role involves coaching staff on performance, innovation, and client engagement. Be a pivotal part of creating memorable in-store events and enhancing client relationships, all while exceeding sales goals and fostering a positive shopping setting.

Key Responsibilities:
• Oversee all sales floor departments with a focus on client service
• Ensure team executes Sephora’s selling model effectively
• Support training on Client Interactive Technology




• Assist in managing in-store events for client satisfaction
• Coach team members on performance for continuous improvement

Requirements:
• 1-3 years’ relevant experience at a similar volume store
• Strong verbal/written communication and influence skills
• Demonstrated ability to build and develop effective teams
• Proven sales performance understanding and management
• Commitment to exceptional client service

Deliver exceptional service and engage with clients effectively as Sephora's Experience Lead in Victoria.
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📌 Full Time Experience Lead at Sephora (British Columbia)
🏢 Sephora
📍 British Columbia