Position :
Head of Quality, Quality Manager, Regional Quality Manager

Location :
Toronto based, can consider some hybrid working. Role will cover the whole of the USA and Canada and will require regular travel to customers, suppliers and partners

Team Size :
Currently two - one quality engineer and one quality inspector. This is expected to grow significantly over the coming months

Working Language :
Fluent written and spoken English is essential. Any Spanish or French language skills may be beneficial but are not a requirement

Standards :
AS9110 (MROs)
AS9120 (stockists & distributors)
AS9101 (auditors)

Remit

Manage all aspects of quality and compliance with the AS9100 suite, ISO9001, FAA, EASA, and specific customer requirements

Manage all audit requirements including supplier audits

Lead on non-conformance investigations, conducting root cause analysis to identify issues and provide effective solutions

Manage all quality documentation to ensure compliance with all relevant requirements and bodies

Provide quality metric measurement data to the board

Assist with customer training and on-boarding

Assist with supplier / partner onboarding and compliance

About You





Robust experience in a Senior Quality position in aerospace, aviation, precision engineering or very similar is essential

An in-depth knowledge of, and experience of working with the AS9100 suite of standards is essential

Knowledge of FAA and EASA regulations is extremely beneficial

Experience conducting root cause analysis (8d, 5 whys / 6 whys, FMEA, fishbone etc) and corrective action management

Excellent communication skills written and spoken

Proactive, solutions-focused, and able to work independently while supporting cross-functional initiatives.

Ability to read and understand technical data including drawings and specifications, etc

Must be computer literate and familiar with Microsoft Outlook, Word, MS Office.

Numeracy and literacy skills are essential ; this role will require a high degree of attention to detail

Analytical and problem-solving skills

Strong commercial awareness and customer service ethics

Able to travel frequently throughout the USA and Canada on a relatively regular basis, and further afield internationally when required (not frequent)

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📌 Head of Quality (Ontario)
🏢 Nicholas Associates
📍 Ontario