Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

SHOP a selection of high-quality Italian, local and homemade products

LEARN through our classes and our team’s product knowledge

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

EAT authentic Italian food at our restaurants, cafés and to-go counters

SHOP a selection of high-quality Italian, local and homemade products

LEARN through our classes and our team’s product knowledge

Job Description
The Restaurant Manager assists the General Manager (GM) of Restaurants in the day-to-day operations of Eataly’s full-service restaurants. Reports to the GM and oversees front-of-house restaurant staff including servers, bartenders, table support, and hosts.

Supports the Restaurant GM with hiring, assigning, training, evaluating and terminating employees

Documents, investigates, escalates and resolves all employee and guests incidents

Ensures exceptional service standards are consistently met and that activities are carried out effectively

Inspects dining room and storage areas to ensure compliance with health and safety regulations





Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications

Reviews financial information such as sales, inventory and costs to monitor budget

Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.

Performs other duties as required or assigned

Qualifications

2+ years of experiencing leading or managing a front-of-house restaurant team

Understanding of steps of service

Outstanding communication, leadership and problem-solving skills

Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred

Knowledge of Italian cuisine and beverage highly preferred

Job Requirements

Availability to work onsite with a flexible schedule often including evenings, weekends and holidays

Ability to lift up to 50 pounds

Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Food Handler’s License preferred

Compensation

Compensation for this role is CAD $55,000.00 annually, plus tips

This position has been posted to fill a current vacancy

Perks and Perks

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

RRSP

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Referral bonus program

and more!

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📌 Restaurant Floor Manager - Eataly Sherway Gardens (Ontario)
🏢 Eataly
📍 Ontario