What this job involves:
JLL is hiring an experienced facilities management professional to lead the occupancy planning and move management strategy for a prominent energy sector client across its portfolio. This role will be critical in building an exceptional relationship with the client and serving as a key contact. We will rely on your expertise to optimize space, drive process improvements and manage complex relocations while providing financial oversight to this area.

What this job involves:
JLL is hiring an experienced facilities management professional to lead the occupancy planning and move management strategy for a prominent energy sector client across its portfolio. This role will be critical in building an exceptional relationship with the client and serving as a key contact. We will rely on your expertise to optimize space, drive process improvements and manage complex relocations while providing financial oversight to this area.

You will provide a "boots on the ground" perspective to the the facilities management team and client for all move activities, and ensures quality service delivery and acts as an effective "change agent".

This role requires being on-site at the client's office (downtown) 5 days/week.

What your day-to-day will look like:
Occupancy Planning & Strategy

Analyze client portfolio and identify space optimization opportunities

Develop and implement occupancy strategies with CRE Leadership

Track headcount projections (1-3 year horizon) and forecast supply/capacity

Create Migration and Stack Plans; develop Regional Occupancy Plan of Record

Manage space allocation per master plans for relocations, remodeling, and rental space moves

Conduct Site Audit Data reviews (seat assignments, occupancy, vacancy) with Facilities Management





Apply and educate stakeholders on space policies, standards, and protocols

Move Management & Project Administration

Manage project staffing, scheduling, scope, and budgets; handle change orders proactively

Review and approve timesheets, invoices, and project reports for client submission

Facilitate project kick-offs with internal staff and stakeholders

Participate in quarterly budget reviews; maintain revenue status across multiple projects

Develop quality plans for each account; monitor service delivery results

Complete all internal project close-out activities and documentation

Relocation Execution

Manage all relocation activities: planning, scheduling, implementation, and post-move support

Ensure OP Playbook and RPM operations manual are current and followed

Prepare RFPs and manage vendor procurement (technology, telephony, furniture, etc.)

Evaluate vendor compliance with performance standards

Manage furniture plans, budgets, installation, and quality control through punch lists

Oversee CAFM system data input to maintain accurate occupancy information

Coordinate work orders, small projects, furniture reconfigurations, and space enhancements

Provide on-site move support: signage, directions, issue resolution

Client & Stakeholder Management

Serve as primary client relationship manager; represent JLL at leadership level

Manage expectations, provide constructive feedback,



and identify improvement opportunities

Establish regular communication channels with clients, partners, and internal teams

Coordinate seamless transitions and facilitate explicit communication across OP, RPM, and Facilities teams

Technical & Space Management

Work with platform support to maintain CAD/CAFM drawings and CAFM database with required detail

Coordinate updates to record drawings as spaces are remodeled

Track and report floor occupancy by department for cost allocation

Support design of productive workspaces aligned with organizational objectives

Manage asset divestment when buildings are sold or vacated

Required Qualifications:
Experience:

6+ years in occupancy planning, facility, project, or construction management in Corporate Real Estate

Background in occupancy planning, project management, construction, architecture, or strategy planning preferred

Technical Skills:

Proficient in CAD/CAFM technology with move management module and/or facilities management systems

Strong Microsoft Excel, Project, and Office Suite skills

Working knowledge of architectural drawings, furniture planning, and space planning concepts

Understanding of RFP/RFQ documents, contracts, and proposal terminology

Other Requirements:

5 days on-site per week required

Flexibility with work hours and travel as needed

Ability to drive to client sites within region

Must work outside normal business hours when required

Physical ability to walk distances, stand extended periods, stoop, kneel, crouch, crawl

Ability to lift/carry 25 lbs regularly; occasionally lift/move 10-50 lbs

May occasionally work in outside weather conditions

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📌 Occupancy Planning & Move Manager (Alberta)
🏢 JLL
📍 Alberta