Summary The Sales & Client Advisor (Keyholder) supports store operations while delivering exceptional client service and helping to achieve sales targets. The role assists management with opening and closing procedures, oversees day-to-day store activities, and ensures adherence to visual and operational standards. It balances sales performance with inventory control, loss prevention, and store maintenance responsibilities.
Responsibilities
Achieve individual and store sales goals
Perform opening and closing procedures and assist management with daily operations
Maintain organized stockroom and ensure merchandise accessibility
Support inventory control and partner with operations to minimize shrinkage
Ensure cash register and safe accuracy and timely bank deposits
Assist with implementation of visual displays and merchandising standards
Oversee daily store maintenance and upkeep of fixtures and supplies
Requirements
3+ years of experience in a similar retail or fashion role
Proven ability to drive sales and exceed individual/store objectives
Solid communication and multitasking skills in a fast-paced environment
Commercial awareness and passion for the fashion industry
Ability to support operational standards and provide leadership to store teams