Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support were looking for a Technical Account Manager (TAM) to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more.

This is not a sales role, but rather an opportunity to be the principal technical advisor and voice of the customer to organizations ranging from start-ups to Fortune 500 enterprises.

As a TAM, you will help craft and execute strategies to drive our customers adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, Cloud

Front CDN, IoT, and many more.

Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customers environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.

You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers AWS environments operationally healthy.

The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.

This position will require the ability to travel 10% or more as needed.

The TAM is the centerpiece of value to our Enterprise Support customers.

If you wish to be at the forefront of innovation, come join us! About the team About AWS Diverse Experiences AWS values diverse experiences.

Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasnt followed a traditional path, or includes alternative experiences,



dont let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture Here at AWS, its in our nature to learn and be curious.

Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze

Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer.

Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.

When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud. BASIC QUALIFICATIONS - 3+ years of technical engineering experience - Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/Dev

Ops/big data and analytics/security/applications development in a distributed systems environment - Bachelor''s degree PREFERRED QUALIFICATIONS - Experience with AWS services or other cloud offerings - Experience in internal enterprise or external customer-facing workplace as a technical lead Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

📌 Technical Account Manager, Enterprise Support (Vancouver)
🏢 Amazon Web Services Canada
📍 Vancouver