Day & Ross seeks a Manager of Customer Care in Hartland, NB. You will coach a team of supervisors in a agile customer service center, using data-driven methods to enhance the customer experience.
You will lead change initiatives, communicate progress, and align resources to achieve service targets while maintaining high standards of quality and productivity. A bilingual proficiency is required.
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📌 Customer Care Manager: Data-Driven Team Leader (New Brunswick)
🏢 Day & Ross
📍 New Brunswick
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