Elevate your career with Veritext as a Client Services Representative in a hybrid role. Engage directly with legal teams, ensuring seamless communication post-depositions while managing client needs effectively.
This role requires a client-centric mindset to maintain strong relationships with attorneys and external partners. You'll handle transcript deliveries, troubleshoot issues, and proactively track assignment deadlines to guarantee excellence in client service. The position calls for attention to detail and a knack for problem-solving under pressure.
Key Responsibilities:
• Build and maintain robust partnerships with reporters and vendors
• Address client requests through phone and email promptly
• Resolve issues, collaborating with departments as needed
• Track assignment deadlines and communicate delays swiftly
• Update partners on any changes to orders accurately
Requirements:
• 2-4 years of professional experience in legal services preferred
• Strong organizational and communication skills
• Technologically savvy, comfortable with proprietary software
• Detail-oriented with a proactive approach
• Ability to juggle multiple clients and priorities confidently
Bring your detail-focused and client-first attitude to Veritext for a rewarding experience.
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📌 Client Services Representative at Veritext (British Columbia)
🏢 Veritext
📍 British Columbia
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