Join MaKami College as an IT Support Specialist, offering vital technical assistance to students, faculty, and staff in Edmonton and Calgary. This full-time role focuses on troubleshooting and resolving issues with classroom technology and end-user devices.

As an IT Support Specialist, you will play a key role in providing front-line support across various technology systems at MaKami College. This position requires strong problem-solving skills and the ability to communicate effectively while supporting both in-person and remote users. Your contributions aid students' educational experiences through technology.

Key Responsibilities:
• Provide technical support for in-person and online users
• Troubleshoot hardware, software, and network issues




• Configure and maintain computers and mobile devices
• Support classroom and HyFlex technology setups
• Manage ticketing system for support requests

Requirements:
• Experience in customer-facing technical support
• Strong troubleshooting and problem-solving skills
• Proficiency in Windows devices and common applications
• Excellent communication and customer service abilities
• Capability to handle urgent requests in energetic situations

Elevate your career by delivering essential IT support and enhancing educational technology experiences at MaKami College.
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📌 IT Support Specialist at MaKami College (Alberta)
🏢 Force Inspection Services
📍 Alberta