Scheduling Specialist (Permanent Full Time)About UsTraverse Independenceprimarily supports individuals with acquired brain injuries (ABI) to live independently in the community.
As a centre of excellence, we empower and connect clients on their journey to independence.
We offer a comprehensive range of services across the continuum of care, including: Adult day programs
Services for individuals experiencing homelessness
Mainstream outreach in clients'' homes
Transitional living programs
Supportive housing
Job Overview
As a full time Scheduling Specialist, you will report to the Manager of Community Services, and will be responsible for: Providing comprehensive scheduling services and recommending solutions to ensure minimum staffing levels are met and maintained, coordinate site coverage, and assume ownership of filling both scheduled and unscheduled absences
Approving overtime when necessary, according to guidelines provided
Monitoring and coordinating absence and scheduling documentation/information
Updating and maintaining all scheduling documents including but not limited to call-sheets and master schedules
Maintaining current knowledge of the collective agreement, relevant Acts and Regulations Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in compliance with policies, procedures, legislation,
and regulation and identifying non-compliance for resolution
Availability to support site coverage throughout scheduled shifts as well as on-call responsibilities including early mornings, evenings, and alternating weekends.
Status: Full Time (Non-Bargaining Unit), hybrid role working approximately 30.0 hours per week.
Qualifications
Post-secondary education with applicable business courses
Skilled in current software programs including advanced Microsoft Office and Windows
Minimum one year experience in administrative duties
Experience with scheduling software and HRIS an asset
Excellent communication, interpersonal, organizational and time management skills
Ability to meet tight deadlines, while handling multiple tasks and working effectively as a team member
Awareness and observance of confidentiality in relation to clients and staff
Knowledge and understanding of the needs of persons with disabilities
Current knowledge of Collective Agreement, ESA, and any other relevant legislation
Accommodations Traverse Independence is committed to building an accessible and barrier-free workplace that provides employment opportunities in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Please contact our Human Resources Department if you require any accommodations to ensure you can participate fully during the recruitment and selection process.