Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak? Do you have strong attention to detail? If so, this role may be for you! The details of this role that will help you decide Position: HR Coordinator II Payrate: $27.30/h 6 month contract with possibility of extension/conversion into FTE opportunity Location: Fully Remote in Canada (EST hours, 9:00 AM 5:00 PM) Note: Hybrid option available if the candidate is local to Toronto Advantages Gain valuable experience in a supportive team setting.

Opportunity to work with a variety of HR tasks and develop your skills.

Responsibilities Contact Center & Service Queue: Manage the HR service queue in Salesforce; handle associate, manager, and senior stakeholder inquiries within established SLAs.

Background Check Coordination: Oversee the end-to-end re-screening process for current associates via third-party screening vendors.

Associate Relations (AR): Provide operational and case management support (e.g., red flag reviews, conflicts of interest, accommodation support).

General HR Operations Support: Assist across Immigration, Global Mobility, Absence Management, and Benefits.

Issue employment verification and travel support letters.

Process Improvement: Identify root causes, resolve system/data errors, and update HR documentation as business needs evolve.

Qualifications Must-Have Criteria Experience with case management systems and third-party vendor coordination.

Background Check Coordination experience (with any background screening vendor).

Associate Relations operations experience.

Preferred / Nice-to-Have Criteria HRIS experience (Workday is a major plus).





Case management platform experience (Salesforce preferred).

Direct experience using First Advantage (screening vendor) or working with any other screening companies Proficiency with Google Workspace (Sheets, Slides, Forms).

Summary If you are an eager and quick learner, capable of picking up new concepts quickly and meet the qualifications above, please apply! Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada''s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

📌 HR Coordinator II (Toronto)
🏢 randstad canada
📍 Toronto