Team Leader for Guest Experience (Quebec City)

Team Leader for Guest Experience (Quebec City)

14 Sep
|
Splitsville Entertainment
|
Quebec City

14 Sep

Splitsville Entertainment

Quebec City

Lead a passionate team at Splitsville to deliver unforgettable guest experiences. Flex your leadership skills while ensuring a fun and safe environment during scheduled shifts.

As a Team Leader in our dynamic entertainment centre, you’ll play a key role in supporting day-to-day operations. This hands-on position requires solid communication, leadership abilities, and an unwavering commitment to guest satisfaction. You will have the opportunity to train, develop, and motivate your team to create WOW moments and uphold Splitsville's high standards.

Key Responsibilities:
• Lead shifts and assist daily operations across departments
• Provide exceptional service both in-person and on the phone
• Coach and motivate team members on performance




• Ensure cleanliness, presentation, and safety standards
• Handle guest concerns with professionalism and prompt resolution

Requirements:
• Experience in hospitality or leisure environments
• Strong communication and leadership skills
• Passionate about memorable guest experiences
• Flexibility for varied shifts, including weekends
• Certifications in Smart Serve or equivalent

Become a key leader at Splitsville and drive exceptional service!
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📌 Team Leader for Guest Experience (Quebec City)
🏢 Splitsville Entertainment
📍 Quebec City

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