Sales Support Status: Regular, Location: Calgary, Alberta This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Sales Support role should be a dynamic self-motivated individual ready to work in a fast-paced team environment and capable of providing superior customer service to our valued customers.

MAIN RESPONSIBILITIES

Provide superior customer service communication via telephone, email and/or other communication by promptly and professionally assisting with customers' needs

Respond to customers' inquiries in a timely manner, with assistance from other team members if needed

Develops a professional relationship with customers and/or vendors as per criteria establishes by the Manager

Takes necessary action to resolve customer service issues in a timely manner follows up and verifies commitments are met afterwards

Proactively suggest associated and/or alternate products as needed

Promotes focus product items

Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representatives) of customer feedback with regards to price, products, services, etc.

Assist with other administration duties required for the successful running of the Business Centre on a 'as needed' basis, (ex: receive and sort mail, prepare deposits, account payables, freight claims, processing paperwork for invoicing, cash reconciliation and other assigned tasks)

Takes a proactive approach to enhancing their technical knowledge through available training on various product lines and learning opportunities

Support in other tasks as needed (purchasing / inventory management)

QUALIFICATIONS

Grade 12 minimum completed

Ideally 1-2 years of related experience

Strong communication and people skills, initiative

Good knowledge of Microsoft Office (Word, Excel, OUTLOOK)





Interest and capability in performing sales duties and purchasing / inventory management functions as needed

Good knowledge of English and/or French written and spoken

Strong ability and desire to develop and grow skills

What’s in it for you

We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities.

What sets us apart is our: Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture. A strong national network offering real opportunities to grow: our people make the difference.

Among our perks

Flexible group insurance plan customizable to your needs

Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP)

Group RRSP with employer contribution and TFSA

Postsecondary Scholarship Program for our employee’s children

Charging terminals available at our facilities

Years of Service Recognition Program

Come build your career with us, a growing network where our people make it happen! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted. Since its establishment in 1971 by Mr.

George

McNeil in Vancouver, BC, Noramco has steadily grown into one of the largest wire and cable distributors in Canada proudly serving customers from coast to coast in our nine strategically located branches. Our unique business model has defined our culture as it encourages active participation from our employees in the Company’s success. Highly experienced employees work hand-in-hand in a spirit of cooperation and teamwork and are the determining factor in our ability to deliver excellent customer satisfaction.

This shared dedication is nurtured by our commitment to the ongoing training and development of our people.

📌 Sales Support (Winnipeg)
🏢 Guillevin International
📍 Winnipeg