Kelly Services is currently recruiting for a Collections Administrator to join our client’s team on a permanent basis. This is a great chance for someone looking to build their career in collections and develop their skills in a professional environment.
What You’ll Do:
Contact customers regarding overdue accounts and discuss payment options
Follow up on outstanding balances and work toward successful recovery
Research customer information and perform basic skip tracing when required
Maintain accurate account notes and customer history in the collections system
Follow client guidelines and company procedures
Work toward individual and team collection targets
Review accounts and determine appropriate next steps for recovery
Prepare documentation when accounts require further action
Work collaboratively with the team to achieve collection goals
What You Bring:
Previous collections, accounts receivable or customer service experience
High school diploma required
Strong verbal and written communication skills
Good attention to detail and organizational skills
Comfortable using computers and Microsoft Office
Ability to learn and adapt to recent software and systems
Professional and confident when communicating with customers
Motivated by achieving goals and earning commission
Ability to work well independently and as part of a team
Great opportunity to build a career in the collections industry
Why Kelly?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
About Kelly
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
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📌 Collections Administrator (Ontario)
🏢 Kelly Services (Canada
📍 Ontario
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