Drive excellence in customer service as a Technical Sales Support representative at EMCO Corporation. Handle inquiries, process orders, and provide expert HVAC-R product insights in a collaborative, rapid-paced environment.

As an integral member of EMCO’s sales team, you will engage with customers directly, addressing their needs and providing tailored product recommendations. Your role demands at least two years of experience in inside sales or customer service, with a strong understanding of HVAC-R products. You'll also coordinate effectively with outside sales representatives to ensure seamless service delivery.

Key Responsibilities:
• Manage incoming customer calls regarding HVAC-R products
• Offer technical support and product guidance




• Accurately enter and process sales orders
• Coordinate with outside sales for customer follow-up
• Resolve service issues including order discrepancies

Requirements:
• Minimum 2 years in inside sales or support
• Knowledge of HVAC-R products preferred
• CRM/ERP software familiarity
• Excellent verbal and written communication skills
• Ability to multitask under pressure

Elevate customer engagement and technical expertise in your role at EMCO Corporation.
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📌 Technical Sales Support at EMCO (New Brunswick)
🏢 Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
📍 New Brunswick