Medical Office Patient Coordinator / Medical Receptionist

Family & Concierge Medicine | Vaughan / Concord Area

We are looking for a friendly, professional, and highly organized Medical Office Patient Coordinator / Medical Receptionist to join our private family and concierge medicine practice.

This is a full-time, front-facing position for someone who genuinely enjoys working with patients, takes pride in providing exceptional service, and is able to confidently manage a busy medical office environment.

Position Details

Full-time

Monday–Thursday: 9:00 AM–5:00 PM

Friday: 8:30 AM–4:30 PM

Location: Dufferin & Steeles / Concord area

Compensation: $23–$27/hour , depending on experience

Responsibilities
The successful candidate will be responsible for the smooth day-to‑day operation of the front desk, including:

Welcoming and assisting patients in a warm, skilled manner

Managing front desk operations and patient flow

Answering and directing telephone calls

Responding to patient emails and inquiries

Booking, confirming, and managing appointments

Maintaining accurate patient information and documentation

Managing and organizing physical medical charts

Providing excellent patient service and follow‑up

Supporting physicians and the clinical team with administrative tasks

Maintaining a clean, organized, and professional reception area





Handling confidential patient information with professionalism and discretion

Taking initiative to identify and complete tasks that help the office run efficiently

Qualifications & Skills
Medical Administration experience is required. The ideal candidate will be:

Hardworking and dependable

Charismatic, warm, and personable

Professional and patient‑focused

Punctual and responsible

Organized and detail‑oriented

A quick learner who is comfortable learning new systems and procedures

Proactive and able to take initiative without constant direction

An excellent communicator with strong customer service skills

Comfortable multitasking in a busy medical environment

Able to work independently while also being a strong team player

Experience with medical office software/EMR systems is an asset .

Who We’re Looking For
We are looking for someone who understands that the front desk is an important part of the patient experience. You should be someone who is naturally welcoming, confident when communicating with patients, and takes ownership of your responsibilities.

If you are reliable, energetic, personable, organized, and take pride in providing excellent patient care and service , we would love to hear from you.

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📌 Patient Coordinator / Medical Receptionist (Ontario)
🏢 Genesis Concierge Medicine
📍 Ontario