Meltwater is hiring a Client Support Specialist in Toronto. You will manage an Enterprise Premium Support portfolio, collaborating with Program Managers and Sales to ensure client requirements are met. This role emphasizes governance, Boolean logic, and data-driven recommendations within a hybrid work setup.
Ideal candidates have a Bachelor’s degree and 3+ years in B2B SaaS client support, with robust English communication and analytical skills. In-office 3 days weekly is required.