Elevate customer satisfaction as a Department Manager at Pro Hockey Life in South Edmonton Common. Lead staff training, enhance operational excellence, and ensure a cohesive store setting.

As a Department Manager, you will spearhead customer service initiatives by delivering Pro Hockey Life's Customer Experience Model. Achieving training targets and providing feedback will be key to your success, alongside ensuring compliance with corporate policies. Your leadership will cultivate a positive work atmosphere and help drive the store's performance.

Key Responsibilities:
• Champion Pro Hockey Life's service standards
• Achieve team training saturation and onboarding expectations
• Foster compliance with operational and safety policies




• Drive communication through effective meetings and huddles
• Resolve customer concerns efficiently

Requirements:
• Proven leadership and mentoring experience
• Exceptional communication and organizational skills
• Retail management experience preferred
• Knowledge of compliance management best practices
• Ability to motivate and energize on the sales floor

Drive excellence in customer service and store performance as a key leader at Pro Hockey Life.
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📌 Service Department Manager at Pro Hockey Life (Alberta)
🏢 SportChek
📍 Alberta