Become a pivotal part of Greif as an Onsite Customer Service Representative. Engage with customers directly to provide solutions and support for their inquiries, ensuring top-tier service every day.
At Greif, a leader in performance packaging, you will address customer inquiries via phone or email while maintaining records of interactions and accounts. This role requires 2-4 years of experience and skills in communication, product knowledge, and data management. Join a team dedicated to creating lasting value and excel in a supportive environment.
Key Responsibilities:
• Respond to customer inquiries through multiple communication channels
• Maintain detailed records of customer interactions and transactions
• Communicate vital order details and shipping information
• Handle complex customer requests and escalate as needed
• Train new staff and support sales teams
Requirements:
• High school diploma with 2-4 years of experience
• Robust verbal and written communication skills
• Proficient in computer software and office equipment
• Good organizational and data entry capabilities
• Self-motivated with minimal supervision required
Leverage your customer service skills and contribute to Greif's commitment to excellence.
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📌 Onsite Customer Service Representative at Greif (Manitoba)
🏢 Greif
📍 Manitoba
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