Become a vital part of the Mitsubishi Motor Sales team as a Bilingual Coordinator in Customer Relations & Support. This role focuses on resolving customer satisfaction issues with Mitsubishi vehicles and services.

Mitsubishi Motor Sales of Canada, Inc. seeks a Bilingual Coordinator to enhance customer relations. You will require robust communication skills in both English and French, addressing customer inquiries and escalating complex cases. Your focus will be on dispute resolution, accurate documentation, and identifying patterns in customer feedback to improve service delivery.

Key Responsibilities:
• Answer Level I and Level II customer inquiries
• Escalate case files to appropriate supervisors




• Identify patterns of customer problems and potential solutions
• Document customer interactions thoroughly
• Evaluate recall reimbursement requests according to company policy

Requirements:
• 2+ years in wholesale/retail automotive experience
• 3-5 years of call center/customer service experience
• Advanced written skills in English and French
• High school diploma or equivalent

Support Mitsubishi's commitment to customer satisfaction and enhance your bilingual communication skills.
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📌 Bilingual Customer Relations Coordinator (Ontario)
🏢 Mitsubishi Motor Sales of Canada
📍 Ontario