Required Do you like figuring out how things work, finding ways to improve them and coming up with concrete ways to assess the results of your actions? As a Software Lifecycle Management Advisor, you’ll play a strategic role in managing the software lifecycle. Through software version compliance, software usage data analysis, software asset rationalization and continuous process improvement, you’ll help optimize the technological experience of thousands of users while maximizing the value of the organization’s software investments. A strong focus on continuous improvement, governance and results, along with the ability to work effectively with multiple partners in a complex technology environment, will be key to succeeding in this role. More specifically, you will be required to:
Diagnose and analyze issues, challenges, needs, problems and corrective actions for your sector to establish desired outcomes
Follow up as needed to solve more complex or unusual problems; develop objectives, solutions and action plans; help implement the plans
Analyze information, conduct studies, make recommendations and draft reports
Oversee and improve the software version compliance process and coordinate corrective actions as needed
Define, track and analyze key performance indicators (KPIs) related to compliance, software removals and software usage
Monitor and analyze Power BI dashboards to identify discrepancies and recommend appropriate actions
Manage software removal activities, including analysis, prioritization, request tracking and process automation
Oversee data governance for software usage (metering), including identifying eligible software, monitoring collected data and ensuring information quality
Conduct analyses to support rationalization of the application portfolio and to optimize software licensing costs




Identify and implement opportunities for continuous improvement and automating software lifecycle management processes
What we offer Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Benefits apply based on eligibility criteria.
What You Bring To The Table Bachelor's degree in a related field
A minimum of four years of relevant experience in IT Asset Management (ITAM) and/or Software Lifecycle Management (SLM)
Please note that other combinations of qualifications and relevant experience may be considered
Experience working in project mode and/or process optimization
Experience in IT process governance
Experience working with operational dashboards and KPIs
Experience in data analysis
Robust analytical, coordination and problem-solving skills
Knowledge of French is required
Knowledge of digital workplace environments, including desktop and virtual environments
Knowledge of SCCM/MECM, Juriba, Power BI and Jira
Action oriented, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning
Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family Information technology (FG)
Unposting Date 2026-09-21

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📌 Advisor, Software Life Cycle Management (Quebec City)
🏢 Desjardins
📍 Quebec City