Job Description
Our client is seeking a Solutions Consultant to act as the bridge between clients, Product, and Technology teams.

This individual will lead discovery conversations, gather and document business requirements, coordinate client communications, support product demonstrations and pilots, and ensure client feedback is translated into actionable solutions.

The role is highly consultative, client-facing, and focused on driving strong customer outcomes while improving internal processes and operational efficiency
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.





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Skills and Requirements
3+ years of experience in Solutions Consulting, Customer Success, Implementation, Legal Technology, Product Specialist, or similar consultative client-facing roles.

Experience supporting in-house legal departments or law firms.

Experience gathering and documenting business requirements.

Strong stakeholder management and relationship-building skills.

Excellent written and verbal communication skills.

Robust organizational skills with proven follow-through.

Process-oriented mindset with strong attention to detail.

Comfortable managing multiple priorities simultaneously.

Experience supporting law firms or in-house legal teams.

Experience delivering software demonstrations or scoping pilots.

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Point, CRM, or knowledge management platform experience.

Experience providing product feedback and driving process improvements.

📌 Solutions Consultant (Toronto)
🏢 Insight Global
📍 Toronto