IT Operations Coordinator (Oakville)

IT Operations Coordinator (Oakville)

14 Sep
|
SIR
|
Oakville

14 Sep

SIR

Oakville

Our Story

At Service Inspired Restaurants we take excellent pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone.

Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our team.

Our goal is to be the first choice of our guests, team members, supplier partners, communities and investors by living our values and promises in everything we do.

These values and promises describe how we conduct business, achieve our goal, and live our passion.

Our Brands

Jack Astor's Bar and Grill®SCADDABUSH Italian Kitchen & Bar®Reds® Wine Tavern

The Loose Moose® and The Antler Room

Duke''s Refresher® + Bar

Abbey's Bake House Muskoka

Be A Part of Our Story

Your potential is limitless and here's our investment in you: Competitive Pay

Extended Health & Dental Benefits

Accelerated Leadership Program

Career Development and Mentorship

Tuition Reimbursement Program

Employee Assistance and Wellness Programs

Team Member Meal Discounts

Employee Referral Bonus Program

Dining Discounts at all LocationsRSP MatchingSIR Corp. is seeking an IT Operations Coordinator to support the day-to-day operational, administrative, vendorprocurement, andactivitycoordination activities of the Information Technology department.

The IT Operations Coordinator serves asa central pointof coordination between IT team members, restaurant operations, vendors, contractors, and internal departments.

The roleis responsible forensuring technology initiatives, restaurant openings, renovations, rollouts, procurement activities, and departmental administrative functions are effectively organized, scheduled, documented, and executed.

This position is not a technical support role and is not responsible for managing technical resources.

Instead, the role focuses onthe coordination, organization, communication, and administrative activities that enable the IT team tooperatemore effectively and concentrate on technical delivery and support.

The successful candidate will work closely with IT leadership and cross-functional teams to ensure projects and operational initiativesremainon schedule, are properly documented, and are aligned with businessobjectives.

Duties & ResponsibilitiesIT Operations Coordination





Coordinate operational and administrative activities across the IT department.

Track departmental initiatives, operational priorities, and project deliverables.

Facilitate communication between IT team members, vendors, and business stakeholders.

Maintain operational schedules, calendars, and project timelines.

Organize andmaintaindepartmental documentation, procedures, and records.

Assistwith the preparation of reports, presentations, and operational summaries.

Coordinate departmental meetings andmaintainaction-item tracking.

Restaurant Openings & Renovations

Coordinate technology-related activities associated with restaurant openings, relocations, and renovations.

Participate infloorplanreviews and technology requirement discussionsin an administrative capacity.

Coordinate with Operations, Construction, Facilities, and external vendors.

Schedule and track IT project deliverables and milestones.

Coordinate equipment ordering and delivery schedules.

Monitor project task completion and follow up on outstanding items.

Maintain project documentation and status reporting.

Vendor Management & Procurement

Coordinate the procurement of hardware, software, services, and technology-related assets.

Obtain quotations andassistwith vendor evaluations.

Coordinate purchase orders and equipment deliveries.

Performinvoice review and submission processes.

Maintainvendor contact information and service documentation.

Participate in vendor meetings and track commitments and action items.

Assistwith contract and renewal tracking.

Inventory & Asset Management

Maintain technology inventory records and asset tracking systems.

Coordinatetasksrelate toequipment allocation, deployment, recovery, and disposal activities.

Assistwith hardware lifecycletracking.

Monitor stock levels and coordinate equipment replenishment.

Support softwareinventoryand subscription tracking activities.

Technology Rollouts & Deployments

Coordinate hardware and software deployment activities.





Assistwith deployment planning and scheduling.

Coordinate communications associated with technology changes and rollouts.

Track rollout progress andescalateissues asrequired.

Maintaindeploymentdocumentation and implementation records.

Assistin evaluating and researching technology solutions for future initiatives.

Reporting & Documentation

Prepare andmaintainproject documentation and status reports.

Develop andmaintainoperational procedures andstandardsdocumentation.

Track budgets, expenses, invoices, and project costs.

Assistwith reporting related to technology projects and operational initiatives.

Maintain document repositories and departmental knowledge bases.

Continuous Improvement

Assistin developing and implementing operational standards.

Support departmental planning and strategic initiatives.

Perform other IT-related

Administrationduties as assigned.

Experience supporting retail, hospitality, restaurant, or multi-location operations.

Experience coordinating restaurant openings, renovations, or construction-related projects.

Experience working within an Information Technology department.

Familiarity with technology procurement, software licensing, telecommunications, infrastructure, or support operations.

Experience using ticketing, project management, procurement, or asset management platforms.

Possess five values that define our people: Hospitality.

Enhancing the dignity, comfort and well-being of Our People.

Authenticity.

Being forthright, truthful and transparent with Our People.

Quality.

Working to always improve the experience of Our People.

Fun.

Bringing the spirit of laughter, celebration, sharing and joy to Our People.

Courage.

Acting with conviction in the balanced interest of Our People.

Service Inspired Restaurants® is committed to fair and equitable recruiting practices.

We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws.

We are also committed to creating and maintaining an inclusive and accessible work environment.

If you are contacted for an interview and require accommodation at any stage of the interviewing process, please let us know.CAD $52,400.00/Yr.CAD $58,600.00/Yr.

📌 IT Operations Coordinator (Oakville)
🏢 SIR
📍 Oakville

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