Company Description
Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Château Laurier hotel in Ottawa is looking to fill a role of Room Attendant.

What Is In It For You

Wonderful company culture - our colleagues are at the heart of all that we do

Food & Beverage discount of 50% in our restaurants

Employee benefit card offering discounted rates in Accor worldwide for you and your family

Learning programs through our academies designed to sharpen your skills

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Comprehensive extended health benefits package

Full rate of pay of $25.76/hour

Job Description
Reporting to the Housekeeping Leadership Team, responsibilities and essential job functions include but are not limited to the following:

Consistently offer welcoming, friendly and warm service to external and internal guests

Provide intuitive service, engaging with external and internal guests and anticipating their needs

Communicate any specific guest requests or concerns with a Housekeeping leader

Take ownership of guests’ privacy and belongings, while ensuring exceptional service

Return and properly tag all lost and found articles in the Housekeeping Office

Clean and sanitize all assigned guestrooms and public spaces including: dusting, making beds, soiled linen/garbage removal from rooms, vacuuming, bathroom cleaning and disinfecting, cleaning furniture, inside window cleaning and replenishing rooms with supplies

Participate in deep cleaning of rooms as required

Maintain proper usage of cleaning supplies and equipment

Consistently update and record all cleaned rooms

Follow detailed cleaning standards in both stayover and vacant rooms as set through our ALL Secure – Stay Well, Leading Quality Assurance and Accor’s brand standards

Follow all safety & sanitation policies and work safely to prevent injury

Foster positive cross departmental relationships to create a seamless experience





Report any maintenance needs required in guest rooms, service areas and public spaces

Ability to work weekends, holidays and shift work as scheduled

Perform other related duties and follow hotel standards as assigned

Qualifications

Previous housekeeping experience an asset

Excellent communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work cohesively with fellow colleagues as part of a team with minimum supervision

Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects Of Position (included But Not Limited To)

Constant standing and walking throughout shift

Frequent lifting and carrying up to 30 lbs

Frequent kneeling, pushing, pulling, lifting

Occasional ascending or descending ladders, stairs and ramps

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

AI disclosure
We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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📌 Room Attendant (Part-Time) (Quebec City)
🏢 Fairmont Hotels and Resorts
📍 Quebec City