Join our remote team as a Customer Success Evaluator, focusing on AI-generated documents and projects. Leverage your expertise to ensure high-quality outcomes in every evaluation.

We are seeking experienced Evaluators with at least five years in Customer Success/Support Operations. This role is pivotal, requiring proficiency in Microsoft Office and Google Workspace, particularly Google Slides and PowerPoint. You will carefully assess AI-generated work products against domain-specific quality standards to maintain accuracy and presentation excellence.

Key Responsibilities:
• Evaluate AI-generated artifacts according to specific rubrics
• Identify factual and presentation errors in outputs
• Provide structured, transparent written feedback on quality

Requirements:
• 5+ years in Customer Success or support operations
• Native or professional fluency in English
• Proficiency in Microsoft Office and Google Workspace
• Advanced degree preferred but not required

Apply your Customer Success expertise to enhance AI-generated content quality and contribute to project success.
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📌 Customer Success Evaluator for AI Products (Alberta)
🏢 Mercor
📍 Alberta