Join Concentrix in Mississauga, ON, as an Emergency Services Representative! This role focuses on delivering exceptional customer experiences while assisting users in emergency situations.

Concentrix is seeking an Emergency Services Representative ready to embark on a fulfilling career with a Fortune 500 company. You will engage directly with users to address emergency requests, ensuring accurate and effective communication. This position emphasizes ongoing training and support, fostering growth in your career within a people-centered culture.

Key Responsibilities:
• Receive emergency assistance requests using a provided device
• Interact with users to gather necessary emergency details
• Contact the appropriate Public Safety Answering Point (PSAP)




• Provide pre-arrival instructions when required
• Offer follow-up communication to ensure user satisfaction

Requirements:
• Regular use of computers, phones, and office equipment
• Ability to work in a sedentary environment
• Solid communication skills for emergency interactions
• Willingness to learn and adapt in a fast-paced scenario
• Commitment to providing exceptional customer service

Make an impact and grow your career as an Emergency Services Representative at Concentrix in Mississauga.
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📌 Emergency Services Representative Position (Ontario)
🏢 Concentrix
📍 Ontario