Elevate client success as a Senior Dynamics 365 CE Consultant with BDO in the Greater Toronto Area. Focus on post-implementation support and optimization to drive adoption and ROI. As part of BDO Canada's Solution Operations practice, this senior advisory role prioritizes client outcomes beyond mere issue resolution.

You will lead health checks, offer strategic insights, and leverage expertise in Dynamics 365 Customer Engagement and Power Platform to enhance business capabilities. With a commitment to developing repeatable service offerings, your efforts will significantly improve client efficiency and drive measurable results. Key Responsibilities:

- Lead strategic health checks and roadmap discussions
- Translate platform capabilities into actionable business solutions




- Provide advanced support for Dynamics 365 and Power Platform
- Identify and analyze business impacts of client recommendations
- Collaborate on designing repeatable optimization services Requirements:
- 7+ years supporting Dynamics 365 Customer Engagement
- 3+ years senior-level Power BI experience
- Microsoft certifications in relevant fields
- Proficient in remote troubleshooting tools
- Knowledge of Dataverse and related technologies Drive client success through your expertise in Dynamics 365 and Power Platform within a supportive BDO team.

📌 Senior Dynamics 365 CE Consultant at BDO (Markham)
🏢 BDO Canada
📍 Markham