By-Law and Licensing Enforcement Officer
Department Community Services
Division Community Standards
Section By-Law Education and Enforcement
Job Grade SEA35 Grade 06
Rate of Pay $84,045.00 - $98,882.00 Annual
Job Type Permanent Full Time
Employee Group SEA

Position Summary
Reporting to the Supervisor, By-Law and Licensing Enforcement, the By-Law and Licensing Enforcement Officer, will be responsible for investigating and resolving all complaints registered with respect to by-laws and other legislation enforced by the division (Zoning By-laws, Property Standards By-law, Licensing By-laws, Noise By-law, Sign By-law, etc.).

Key Duties and Responsibilities

Carry out thorough investigations related to by-law and licensing complaints and contraventions including site inspections, documentation, and issuing of notices, orders and other correspondence in order to gain compliance with by-laws

Attend provincial offences court and hearings to present evidence for files that proceed to prosecution/hearing adjudication

Educate and provide advice to the public about by-laws to increase public awareness and achieve voluntary compliance

Carry out patrols related to specific by-law issues such as graffiti, park use and signage

Make recommendations regarding the need for updates or changes to existing by-laws or the need for new by-laws

Conduct license application reviews and inspections related to business licensing (e.g. second hand stores, taxis, refreshment vehicles and tow truck inspections)

Work with staff of other Divisions and outside agencies regarding specific by-law, licensing and animal service issues

Education and Experience

Diploma in Law Enforcement or related discipline

Certified Property Standards Officer

3 years experience in a similar role

Required Skills/Knowledge

Experience giving evidence in court, together with a thorough knowledge of the systems and procedures of By-law Enforcement





Knowledge of the Provincial Offences Act, Municipal Act and other relevant by-laws and legislation

Proficiency in Microsoft Office Suite applications

Ability to work independently with demonstrated organization and time management skills

Ability to use tact, courtesy and diplomacy in interactions with all levels of staff and the public

Ability to independently resolve problems and issues under minimal supervision

Demonstrated ability to build credibility within diverse work groups and develop productive partnerships with a range of stakeholders

Ontario Class "G" Driver’s License in good standing and must provide a satisfactory current Drivers Abstract from the Ministry of Transportation Ontario (MTO)

Regular walking and bending required

Exposure to outdoor conditions

Demonstrates positive judgment and makes sound decisions

Shows commitment to personal growth, development, and leadership opportunities

Shares new ideas and challenges the status quo

Proven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trust

Takes initiative to participate in a culture of learning, mentoring, and sharing

Contributes to building and being a part of a positive culture

Requires satisfactory Police Vulnerable Sector Check

Demonstrate the City’s corporate values of care, collaboration, courage and service

Leadership Competencies

Demonstrates personal leadership

Builds people and culture

Cultivates open communication

Shapes the future

Navigates and leads through complexity and change

We thank all candidates for their interest, however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.

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📌 By-Law and Licensing Enforcement Officer Job Details | Richmond Hill (Ontario)
🏢 City of Richmond Hill
📍 Ontario