Summary: Perform a massage treatment plan based on the guest’s medical assessment,needs,and concerns. Provide efficient service and create memorable experiences by exceeding guest expectations.
Responsibilities
Assess and propose the most effective treatment for guests within the time booked, according to the MokaraSpa protocols and brand standards.
Administer the appropriate pressure and massage techniques for the respective condition.
Following treatment, provide expert advice and recommend homecare products.
Document guests’ condition and progress following each treatment.
Maintain, clean, and organize all spa areas according to Mokara Brand Standards, including but not limited to reception, hospitality station, lounge, changerooms, and treatment rooms.
Attend all mandatory Spa Departmental and Omni Hotel meetings and trainings.
Follow all Omni Hotel Standard Operating Procedures.
Perform other reasonable job duties as requested by spa management.
Requirements
Must be registered and in positive standing with the College of Massage Therapists of Ontario
Practice various massage therapy modalities, including but not limited to Swedish Massage, Deep Tissue Massage, Prenatal Massage, and Hot Stone Massage
Strong communication skills
Must speak English fluently
Must be guest-service oriented, a team player, positive, and friendly