Job Description
POSITION TITLE: Maintenance Supervisor

REPORTS TO: Facilities/Maintenance Manager

SUPERVISES: Maintenance Associate and Maintenance Helper

POSITION SUMMARY: Coordinate the workflow within the maintenance department of the Distribution Center; Organize & direct tasks of Maintenance Lead Hands & Maintenance Associates, and provide support for Maintenance Manager as needed; Perform preventative maintenance and repairs in the Distribution Center as needed.

Role & Responsibilities

Show Passion, Innovation, and Teamwork through a focus on People and Integrity—AEO’s core values!

Be a role model leader for others; act with integrity and respect, approach responsibility with confidence and ownership, inspire superior performance, and develop a track record of success

Demonstrate that direct reports and associates development is a priority; identify and promote future leaders

Coach, develop and train Maintenance team to facilitate performance of maintenance duties; keep the distribution facility clean, safe and operational at all times

Retain top performers by empowering, recognizing, and rewarding their efforts and accomplishments

Ensure customer service, quality and safety standards are met in an efficient and innovative manner; partner with all departments to address issues, where needed

Administer company policies and procedures, while proactively partnering with Human Resources, where needed/required

Utilize tools, resources and new experiences to advance own skills and proactively seek out feedback to identify development opportunities

Promote and maintain high employee morale, customer focused attitude and safety. Ensure 100% compliance with all JSA’s, safety training material and safety communications

Maintain safe work conditions and safe work practices

In partnership with the Maintenance Manager, evaluate the training needs within the Maintenance department and assist in the training of associates in department procedures

Direct work and calls to appropriate associates for repairs and Preventative Maintenance

Obtain pricing and ordering of parts for the maintenance department when needed

Entering new parts and equipment into the inventory system when needed

Scheduling and entering of Preventative Maintenance tasks into the MP-2 system when needed

Generate reports from the MP-2 maintenance software

Render preventative maintenance and repairs on conveyor and material handling equipment

Complete electrical diagnosis and repair





Provide facility maintenance and repair

Perform general construction

Promote and conduct good housekeeping practices including 5S principles

Perform other duties as assigned

As needed, will assume the responsibilities of the Senior Qualified Person for Arc Flash policy

Working knowledge of time management software – Kronos

Qualifications

Industrial maintenance mechanic, skill trades or equivalent certificate, required

Up to 2 years demonstrated leadership experience, required

5 years previous maintenance experience, required

ARC Flash knowledge and experience, required

Proficient in principles and implementation of 5S, required

Programmable Logic Controller experience a plus

MP-2 maintenance software experience a plus

High degree of proficiency MS Office Suite, Outlook and Internet applications

Strong analytical, prioritizing, interpersonal, problem-solving, & planning skills

Strong verbal and written communication skills

Demonstrated collaborative skills and ability to work well within a team

Ability to work with and influence senior management

Ability to work in a quick-paced and deadline-oriented environment

Self-motivated with critical attention to detail, deadlines and reporting

Flexibility to work all days and shifts, including overtime on request/as needed

AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law

About Us
Get to Know AEO

American Eagle Outfitters, Inc.



(NYSE: AEO) is a leading global specialty retailer with a portfolio of beloved apparel brands including American Eagle, Aerie, OFFL/NE by Aerie, Todd Snyder and Unsubscribed.
Rooted in optimism, inclusivity and authenticity, AEO’s brands empower every customer to celebrate their unique personal style by offering casual, comfortable, timeless outfitting and high-quality products that are made to last. In addition to a robust e-commerce business, we operate stores in the United States, Canada and Mexico, with merchandise available in more than 30 countries through a global network of license partners.
At AEO, we believe in the power of our people and our brands. Our Better Together culture creates a mutual desire to succeed–inspiring our community to excel, while driving future growth for the business and associates. Through experience, exposure and education we empower associates to build their unique career journey.

Inclusion, Diversity, Equity and Access at AEO
We remain committed to building an inclusive culture that is welcoming and fosters a sense of belonging for everyone. Please see more about our initiatives here .

AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

For Brand Ambassador and Stock positions, hiring will be based on need – however, applications are accepted on an ongoing basis, and there may not be an opening immediately available when you apply. For all other jobs, applications will be accepted until the Apply Before date (if applicable); but may be extended based on applicant volume.

JOB INFO
Job Identification 30613

Job Category : Supply Chain

Posting Date : 2026-09-04T04:06:00+00:00

Job Schedule : Full time

Locations : Mississauga, ON, Canada

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📌 Supervisor - Maintenance 1 (Ontario)
🏢 AMERICAN EAGLE OUTFITTERS
📍 Ontario