1. Client Focus & Relationship Building:
Builds trust quickly and sustains strong, long-term relationships across a full client portfolio
Acts as a trusted advisor, understanding and anticipating client needs
2. Sales & Business Development
Independently drives pipeline growth and closes new business
Advanced proposal development, negotiation, and presentation skills
3. Event Oversight & Execution
Highly organized with the ability to manage multiple client accounts and events simultaneously
Ensures alignment between client expectations and delivery teams
Clear, confident communicator with clients, internal stakeholders, and leadership
Works effectively across departments and mentors junior team members
5. Ownership & Drive
Takes full ownership of portfolio results and follows through on commitments
Results-oriented with a strong sense of accountability
Qualifications:
5+ years of experience in sales, account management, or business development (AV, events, or related industry strongly preferred).
Proven track record of independently managing a full sales cycle and closing new business.
Solid understanding of client relationship management and consultative sales processes.
Advanced experience with CRM systems and pipeline forecasting.
Ability to manage multiple client accounts and competing priorities in a fast-paced environment.
Excellent communication, negotiation, presentation, and interpersonal skills.
Experience developing and presenting proposals, quotes, and contracts.
Familiarity with audio-visual production and event technology is a strong asset.