Location: Ottawa Headquarters, 24 Colonnade Road, Ottawa ON (Free parking on site)

Schedule: Daytime, Monday to Friday

Term: 18-month contract

Commissionaires Ottawa is looking for an Internal Communications and Employee Engagement Specialist to lead the planning, development and delivery of internal communications that keep employees informed, connected and engaged across Ottawa Headquarters, regional offices and field sites.

This role is ideal for someone who can translate organizational priorities, business transformation initiatives and operational changes into explicit, timely and audience-specific communications.

During the business transformation initiative, you will provide dedicated communications support to the PMO while helping to strengthen employee engagement and internal communications across the organization.

Some of your responsibilities include…

Develop and maintain an organization-wide internal communications strategy and editorial calendar

Draft executive communications, CEO letters, leadership messages, FAQs, key messages and change communications materials

Plan, write, edit and publish internal newsletters, intranet/SharePoint content and transformation hub updates

Create and maintain leadership and supervisor communication toolkits, including briefing cards, scripts and talking points

Coordinate town hall communications, including presentations, invitations, question collection and follow-up summaries

Develop plain-language, bilingual physical materials (bulletins, posters, handouts) for employees with limited digital access

Design and manage feedback mechanisms (surveys, Q&A; cards, anonymous forms) and close the loop through published answers

Build tailored communication approaches for field guards,



supervisors and regional employees

Coordinate communications and logistics for regional visits and employee engagement sessions

Establish and track internal communications metrics, including reach, readership, engagement and feedback volumes

Prepare regular reports and recommendations for the Director, executive team and PMO

Coordinate translation, design, printing, distribution and vendor support to ensure timely execution

What's in it for you?

Work for a reputable and nationally known company

Work in a challenging and rewarding work environment

Generous paid time off, holidays and sick days

Retirement plans with company matching of employee contributions

Free Parking

Employee discount programs, social outings and holiday gatherings

What You Bring

4 to 6 years of progressive experience in internal communications, employee communications, change communications or public relations

Post-secondary education in communications, public relations, journalism, change management, employee engagement or a related field (or equivalent combination of education and experience)

Excellent writing, editing and plain-language communication skills, with the ability to adapt sensitive information for different audiences

Experience developing communication strategies, editorial calendars, key messages and multi-channel communication plans

Experience drafting executive communications,



newsletters, briefing materials, FAQs and change communications

Experience managing intranet/SharePoint content, town halls and employee feedback mechanisms

Experience supporting organizational transformation or complex multi-stakeholder initiatives is strongly preferred

Experience communicating with dispersed, frontline or field-based workforces is a significant asset

Sound judgement when handling confidential, sensitive or potentially reputational information

Bilingual proficiency in English and French is strongly preferred; demonstrated ability to coordinate high-quality translation is required

Proficiency with Microsoft 365 applications and comfort working with distribution lists, spreadsheets and dashboards

NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires' values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires' Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires' hiring process.

Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.

We appreciate all who apply, however we will only be contacting candidates of interest.

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📌 Internal Communications and Employee Engagement Specialist (Quebec City)
🏢 Commissionaires Ottawa
📍 Quebec City