Drive excellence in loan administration with National Bank as a Senior Administration Agent in the Real Estate Finance team. Leverage your expertise to support colleagues and enhance operational efficiency.

As a Senior Administration Agent, you will be central to the loan administration process. This role involves advanced administrative support, managing complex files, and ensuring high-quality data management. Your ability to collaborate and respond to stakeholder needs will significantly influence the effectiveness of the team.

Key Responsibilities:
• Prepare documents for system indexation and quality analysis
• Oversee complex file administration and support
• Perform various administrative tasks based on established policies




• Respond effectively to partners' requests
• Identify operational issues and propose solutions

Requirements:
• Three-year college diploma and four years of related experience
• Customer service experience required
• Robust knowledge of commercial products and services
• Familiarity with LOAN IQ, CRM, and other applications
• Excellent communication and analytical skills

Utilize your loan administration, communication, and customer service skills in this impactful role at National Bank.
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📌 Senior Administration Agent at National Bank (Alberta)
🏢 National Bank of Canada
📍 Alberta