Lead customer service excellence as Assistant Branch Manager at Assiniboine Credit Union in The Pas, Manitoba. Foster a proactive team environment focused on member satisfaction while adhering to company values.

This full-time, in office role reports to the Branch Manager and is central to achieving ACU's goals. You will guide member service representatives, ensuring a consistent member experience and integrating values-based banking into operations. Leadership skills, coaching abilities, and a digital-first mindset are crucial for success in this position.

Key Responsibilities:
• Develop member service representatives through coaching
• Ensure seamless member transactions and experiences
• Contribute to branch performance by tracking goals




• Pursue a proactive service delivery culture
• Engage with the community to enhance organizational visibility

Requirements:
• 2-3 years' experience in a financial institution
• Proficient communication and interpersonal skills
• Strong leadership and time management abilities
• Digital literacy across various systems and tools
• Knowledge of credit union products and services

Embrace a position that champions member service, community engagement, and effective team leadership at Assiniboine Credit Union.
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📌 Assistant Branch Manager The Pas (Manitoba)
🏢 Assiniboine Credit Union
📍 Manitoba