Shape digital operations with Trooh Media as an Operations Analyst. This role emphasizes coordination, troubleshooting, and data management, ensuring timely campaign delivery.

As an Operations Analyst, your digital fluency and organizational skills will be crucial for effective collaboration across teams and venues at Trooh. You will focus on operational reporting, utilizing SQL, Power BI, and Tableau for insights, while managing ticket assignments and technician communication.

Key Responsibilities:
• Maintain dashboards and reports for operational metrics
• Prioritize and assign technician tickets via the ticketing system
• Track ticket progress and resolve delays efficiently
• Set expectations for technician fees and reconcile charges




• Collaborate to ensure quality and timely job completion

Requirements:
• Degree in Operations, Business Management, or related field
• 2-4 years of experience as an Operations Analyst
• Robust skills in SQL, Power BI, and Excel
• Familiarity with CRM or ticketing systems
• Excellent communication and organizational skills

Utilize your analytical skills and operational expertise to enhance Trooh Media's performance and drive impactful outcomes in real-time.
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📌 Operations Analyst at Trooh Media (Ontario)
🏢 Trooh
📍 Ontario