Elevate your career with Aritzia as a Senior Program Manager focused on Shipping and Returns. Lead a agile team to enhance customer experiences through innovative logistics solutions in a thriving omni channel environment.

Join Aritzia’s Omni Department, where your leadership will drive the delivery of seamless customer journeys across various touchpoints. This senior-level role demands a blend of strategic thinking and team management to ensure outstanding post-purchase services, including shipping and returns. Collaborate with senior leaders across multiple departments to refine processes and optimize customer satisfaction.

Key Responsibilities:



• Establish a comprehensive omni strategy across digital customer touchpoints • Offer timely and convenient logistics services to enhance customer satisfaction • Manage the Customer Shipping and Returns Program effectively • Implement technology for consistent cross-channel capabilities • Partner with teams to optimize delivery experiences

Requirements: • Extensive experience in program management within retail or logistics • Strong leadership skills in team development and strategy • Proven ability to collaborate across cross-functional teams • Deep understanding of customer service excellence • Familiarity with eCommerce and supply chain optimization

Drive exceptional logistics service, leading innovation in shipping and returns at Aritzia.

📌 Senior Program Manager at Aritzia (Winnipeg)
🏢 OpenTalent
📍 Winnipeg